At 55-7 Custom Works<\/strong>, every item is handcrafted and made to order. We take pride in creating high-quality custom products and want you to be completely satisfied with your purchase.<\/p>\r\n All items are handcrafted and made to order.<\/p>\r\n Please allow 3\u20137 business days<\/strong> for production before your order ships. Production times may vary during holidays, peak seasons, or periods of increased order volume.<\/p>\r\n Custom and personalized items may require additional production time depending on design complexity.<\/p>\r\n If you need an item by a specific date, please contact us before placing your order and we will do our best to accommodate your request.<\/p>\r\n Returns are accepted within 14 days of delivery<\/strong>.<\/p>\r\n To be eligible for a return:<\/p>\r\n Refunds will be processed after the returned item has been received and inspected.<\/p>\r\n Because personalized and custom-made products are created specifically for each customer, these items are non-refundable and cannot be returned<\/strong> unless they arrive damaged, defective, or incorrect.<\/p>\r\n This includes items customized with:<\/p>\r\n If your order arrives damaged, defective, or you receive the wrong item:<\/p>\r\n Customers are responsible for reviewing all personalization details before submitting an order.<\/p>\r\n 55-7 Custom Works is not responsible for errors in names, dates, badge numbers, department names, addresses, or other information provided by the customer during checkout.<\/p>\r\n Wood is a natural material and each piece is unique.<\/p>\r\n Variations in:<\/p>\r\n are normal and are not considered defects.<\/p>\r\n Orders may be canceled within 24 hours of purchase<\/strong> provided production has not started.<\/p>\r\n Custom and personalized orders that have entered production cannot be canceled.<\/p>\r\n If you have questions regarding your order, returns, refunds, or shipping, please contact us:<\/p>\r\n
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